Shipping policy

Shipping Policy

Thank you for shopping with VELRONX.

Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping Time
Estimated delivery times:

• United States: 5–10 business days

• Europe: 5–10 business days

• Other countries: 7–15 business days

Please note that delays may occur during high-demand periods or due to customs.

Shipping Fees
We offer free shipping on all orders.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email within 24–48 hours.

Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages
If your package is significantly delayed or lost, please contact us at:
supportvelronx@gmail.com

We will do our best to resolve the issue as quickly as possible.